Fit Kit Tools are designed to be durable and long lasting, but are not invincible.
Pieces wear out or deteriorate.
Scales in particular are prone to wear, but are easily replaced.
In some cases Fit Kit tools are can be refurbished and returned to service for about half the cost of replacing the tool with a new one. An accurate assessment and quote can only be provided if you return them to us. Contact us in advance to discuss the condition and issues and we can provide advice on the best course of action.
One course of action is to retire the tools and return them to us, for refurbishment and donation to a non profit group like a high school cycling league. In this case you donate the tools and we donate the refurbishment, and more riders get set up better on their bike.