Fit Kit Systems

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You are here: Home / Returns and Refunds

Returns and Refunds

Thank you for shopping at Fit Kit Systems.
If you are not entirely satisfied with your purchase, our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:

  1. The product was purchased in the last 30 days
  2. The product isn’t used or damaged, or if damaged, is a manufacturing defect
  3. You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Items marked as SALE are non returnable.

Please contact us before you send the product:

By phone number: 800-434-8548 or
By email: orders@fitkitsystems.com

Send the product with the receipt or proof of purchase, to:

1549 S 1100 E Ste D
Salt Lake City, Utah 84105
United States

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Fit Kit Systems.

For more on Shipping Terms, click here.

Damaged items

All products are guaranteed to be shipped out in excellent condition. If you received a damaged product, please notify us immediately, and file a damage claim with the shipper.
See Shipping Terms.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

– By phone number: 800-434-8548
– By email: orders@fitkitsystems.com

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Company Profile

Fit Kit Systems provides education, tools, and software for use in bike sizing and bike fitting. Fit Kit Systems has developed equipment, software and fitting protocols which have found their way into thousands of bicycle retailers and fitting … Read More

Contact and Connect

Fit Kit Systems

Salt Lake City, Utah

United States

1-800-434-8548

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